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About us

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Mission and Vision

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Our mission and vision

Rapid technology development in wireless connectivity and mobile devices marked the beginning of the mobility evolution. In 2010, the number of shipped PCs was more than twice the number of shipped smartphones and tablets. At the end of 2012, mobile devices exceeded the number of PC.

Next came the “apps” area, when intuitive, engaging pieces of software, tailored for smartphones and tablets, began to change our day-to-day lives.

For us, smartphones are the set of Operating System and their Applications.

‘Apps’ are the entry point for delivering services.  We want to focus and enhance the Quality of Services and facilitate the final user experience.

WE DEAL WITH KISS. ‘KEEP IT SIMPLE AND STUPID’.

All our products have the aim to simplify as much as possible the usage ofemerging technologies to support the final users and refine on theirperceived quality of them.

Moreover we suggest our Customers to develop the proper technologies according to their needs  in order to  optimize their investments by our  products or providing  them our knowledge and experience.

OUR VALUES

SPECIALISTS

We specialise in improving the Quality of Experience  by making Tecnology easy to use. We would rather be specialists than try to do everything.

EXPERTS

We staff projects primarily with senior technologists with years of experience in their field. We would rather be experts than have the lowest rates.

OPEN AND TRANSPARENT

We tell clients what we think, and our work focus on transparency. We would rather be honest than hide our weaknesses or mistakes.

RESPONSIVE

We use lightweight, agile, techniques to let us respond rapidly to change and customer needs. We would rather be responsive than constrain clients simply to make our own lives easier.

PEOPLE

We believe in team building and sharing information and competences among us. Our employees are our most important asset and we want to make them always grow

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android_100x100     blackberry-logo_100x100       Apple_logo_black.       winPhone

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Contact


Headquarter

Location

Via Giovanni Paolo II,100, Fisciano, Italy
+39 089 9920509

 

Developer

Location

Viale Castrense,6, Roma, Italy
+39 06 89278679

Privacy

Privacy policy revision nr.01 05/07/2015

This privacy statement has been prepared in fulfillment of art. 13 del d.lg. n. 196/2003 – Codice in materia di protezione dei dati personali and also fulfill to recommendation n. 2/2001 that EU authority meet together into a Group created by art. 29 della direttiva n. 95/46/CE, has adopted at 05/17/2001 to find out a part of the minimum requirements to be match about on-line personal data acquisition, and focused on type of data, reading and sampling methodology that data controller must provide when the subject application (AppMeter) is used.

Guidelines can be found at http://www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/2427932.

AppMeter collects some user personal data and this privacy policy statement describe which data are read, how those data are used, how the output data are available to third parties, how users can enable or disable each data collection, how users can ask for data access and how users can ask for data delete.

Glossary

Personal Data

Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

Usage Data

Information collected automatically from AppMeter (or third party services employed in AppMeter), which can include:
the IP addresses or domain names of the public or private IP network utilized by the Users, the application used on
user device, the time of the request, the service type, the size of the sent or received information, the numerical
code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the
features of the applications and the operating system utilized by the User, the various time details per usage
session (e.g., the time spent on Application) and the details about the resource needed by Applications to be
executed, with special reference to the device internal resource as CPU, Memory File system, and other parameters
about the device operating system and/or the User’s IT environment.

User

The individual using AppMeter, which must coincide with or be authorized by the Data Subject, to whom the Personal
Data refer.

Data subject

The legal or natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural person, legal person, public administration or any other body, association or organization authorized by
the Data Controller to process the Personal Data in compliance with this privacy policy.

Data controller (or Owner)

The natural person, legal person, public administration or any other body, association or organization with the
right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of
processing of Personal Data and the means used, including the security measures concerning the operation and use of
AppMeter. The Data Controller, unless otherwise specified, is the Owner of AppMeter.

AppMeter

The hardware or software tool by which the Personal Data of the User is collected.

Legal Information

This privacy statement has been prepared in fulfilment of the obligations art. 13 del d.lg. n. 196/2003 – Codice in materia di protezione dei dati personali and is also under recommendation n. 2/2001 by EU authority about personal data privacy available at art. 29 della direttiva n. 95/46/CE, and all to international laws about privacy. This privacy policy relates solely to AppMeter.

TERMS AND CONDITIONS

1. Data controller and Owner

Data controller and Owner is AppMetrics S.r.l. – Via Giovanni Paolo II, 100 – 84084 Fisciano, Salerno (Italy),
appmeter@appmetrics.it

2. Personal Types of data collected

Among the types of Personal Data that AppMeter collects, by itself or through third parties, there are: device
unique identifier where AppMeter is installed (IMEI for Google Android devices and UDID for Apple iOS devices),
Position, cell unique identifier (only applicable to mobile networks), Date and Time, IP address and Usage data.

Other Personal Data collected may be described in other sections of this privacy policy or by dedicated explanation
text contextually with the Data collection. The Personal Data may be freely provided by the User, or collected
automatically when using AppMeter.
User Personal data are read by AppMeter both when the application is running on top (or foreground) and this is also
known as “active mode” and in background when other applications are running on top. This latter type is also called
“passive mode”.
Any use of tracking tools – by AppMeter or by the owners of third party services used by AppMeter, unless stated
otherwise, serves to identify Users and remember their preferences, for the sole purpose of providing the service
required by the User. Failure to provide certain Personal Data may make it impossible for AppMeter to provide its
services.
Users are responsible for any Personal Data of third parties obtained, published or shared through AppMeter and
confirm that they have the third party’s consent to provide the Data to the Owner

3. Methods of data processing

The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to
prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and
modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be
accessible to certain types of persons in charge, involved with the operation of the site (administration, sales,
marketing, legal, system administration) or external parties (such as third party technical service providers, mail
carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by
the Owner. The updated list of these parties may be requested from the Data Controller at any time.

4. Place

The Data is processed at the Data Controller’s operating offices and in any other places where the parties involved
with the processing are located. For further information, please contact the Data Controller sending an email to
appmeter@appmetrics.it.

5. Retention time

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes
outlined in this document, and the User can always request that the Data Controller suspend or remove the
data.

6. The use of collected data

The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following
purposes:

A) Contacting the User.

B)Data size

C) Create Analytics.

The Personal Data used for each purpose is outlined in the specific sections of this document.

7. Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

A)Contacting the user
Crowd Testing Community (AppMeter) and Prizes
With AppMeter installation each user become part of a crowd testing community. User device unique identifier is used
to send messages about available testing campaigns. Users can choose to be engaged for this campaigns.

B)Data size
AppMeter read data in active and passive mode. Active mode means user access to AppMeter functionalities by its
application interface and run quality test by interaction. Passive means that, without read or access to user
private data, AppMeter read anonymous information during normal device, services and application usage by Users.
Collected data type can be enabled or disabled at “settings > collected data type”. Each data Set is explained in
both reading and using. Each sampled data fill a user Box with a cap. This cap and the fill level are always
available to users at “Statistics > My Stats”. By undisclosed choice of AppMeter, users can receive free prizes
when specific caps are reached. Cap is set to 0 by the first day of a new month. Prizes won are communicated to
users by application itself. Shipping costs of prizes will be charged to users.

C)Analytics
The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep
track of User behaviour by different data aggregation about usage of application with the goal of create a reference
model of typical device and services usage and an average quality of user experience faced about different network
conditions, device type, geo localization, and different network providers.

8. Further information about Personal Data

8.1 Geo localization

AppMeter may collect, use, and share User location Data in order to provide location-based services. Most devices
provide tools to opt out from this feature by default. If explicit authorization has been provided, AppMeter may
track User’s location data. In this case the geographic location is determined using all the different exclusive
technologies the available for a given device both form physical peripherals and by algorithm applied on specific
information. The Users can decide not to be tracked by disabling the localization on their device or inside AppMeter
application at the function point “Settings > type of collected data” by disabling a check (disabling means
uncheck). The geo location option has the single purpose of creating position based analytics.

8.2 IP Address

AppMeter read this information that is international standard format for IPv4 or IPv6, where used. The IP address
value is a unique identifier of a connected device to an IP network and can be provided by manual settings set by
user himself or provided in automatically handshake by network access provided. This information is used to query
external services to work out device geographical position when other device localization peripherals are switched
off or are not working properly. The localization by IP address is used only if general localization services are
enabled.

8.3 Cell identifier (CellID)

AppMeter read this information that is a unique numeric identifier of the radio mobile cell tower where the devices
is connected. This numeric code is given by radio mobile networking provider and is sent in a broadcast signal. This
information is used to query external services to work out device geographical position when other device
localization peripherals are switched off or are not working properly. The localization by IP address is used only
if general localization services are enabled. CellID, with other device vitals, is also used to create aggregated
and correlated statistics in order to evaluate Quality of the experience faced by users.

8.4 Device unique identifier

This code is a manufacturing built-in code and is a unique device ID . This information is read from the device and
typical follows the international code format rules. AppMeter uses this ID in two ways: the first one is used to
contact user by clod messaging services (Google Cloud Messaging and Apple Notification). Information sent to user
are about community crowd testing engagements. The second purpose is using part of this code to work out
Manufacturer, brand and model of the device with the goal of create “model based” analytics.

8.5 Date and Time (timestamp)

AppMeter can read information with different sampling settings. Each data read comes with its timestamps. This
indicator is used to collect together subsets of data coming from different users with the goal of generate “time
based” statistics following different time scale as long can be Hour, Day, Week, Month and Year. Timestamp
considered is build upon Date & Time. Those information are read from the ones set on the device and can be,  by user choice, network time (Date and Time are in sync with a global time signal referred to GMT) or manual.

8.6 Additional information about Data collection and processing

Legal action
The User’s Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to
possible legal action arising from improper use of AppMeter or the related services. The User declares to be aware
that the Data Controller may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data
In addition to the information contained in this privacy policy, AppMeter may provide the User with additional and
contextual information concerning particular services or the collection and processing of Personal Data upon
request.

System Logs and Maintenance
For operation and maintenance purposes, AppMeter and any third party services may collect files that record
interaction with AppMeter (System Logs) or use for this purpose other Personal Data (such as IP Address).

Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Data Controller at
any time. Please see the contact information at the beginning of this document.

The rights of Users
Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data
Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented,
cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in
violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be
sent to the Data Controller at the contact information set out above. AppMeter does not support “Do Not Track”
requests. To determine whether any of the third party services it uses honour the “Do Not Track” requests, please
read their privacy policies.

Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its
Users on this page. It is strongly recommended to check this page often, referring to the date of the last
modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using
AppMeter and can request that the Data Controller removes the Personal Data. Unless stated otherwise, the
then-current privacy policy applies to all Personal Data the Data Controller has about Users.